Who We Are – Luvians Bottle Shop, who operate and own this website, is a trading name for

FAVAL (Cupar) Ltd.

Edenbank House

22 Crossgate

Cupar

KY15 5HW

Registered in Scotland: (SC65157)

VAT No: 300807795

 

You can contact us on 01334 654820 or info@luvians.com  . We are always happy to assist you in any way we can!

 

Ordering & Payments – It is illegal to sell alcohol to those under 18 in the UK or to an adult who is purchasing alcohol on behalf of someone under the age of 18. Luvians Bottle Shop (“We”) may only sell alcohol to persons over the age of 18. By placing an order, you confirm that you are at least 18 years of age, as well as the minimum legal age for purchasing alcohol in your country of residence. In fact, if you are not of legal drinking age in your country of residence, you shouldn’t even be here…

 

Images –We make every effort to keep our images up to date and accurate. However, due to the nature of the stock, some elements such as labels, packaging and colour may vary. This can be due, amongst other factors, to the considerable age of some of our rare and collectable stock and the industry’s occasional habit of varying its packaging! It may also be the case that we hold several numbered bottles from the same cask; where this is the case we will usually only photograph one bottle, so the bottle number may differ from that in the photo. Please do contact us if you are looking for a specific bottle number.

By placing an order you confirm that you have understood this term. If you are interested in a particular version of a product you can contact us before placing an order.

 

Stock Levels – We make every effort to ensure that stock levels shown are accurate and up to date. If any error should occur, we will not be obliged to fulfil orders for items that are unavailable.

 

Product Descriptions – Where possible we have provided original tasting notes, written by various members of Luvians staff. Where this has not been possible we have used notes provided by producers, and this is clearly stated. Naturally, all tasting notes can be considered a matter of individuals’ palates and are subjective. We enjoy a good reputation for our palates but, from time to time, you may disagree with our descriptions!

 

Pricing – all prices, unless otherwise stated, are quoted in pounds sterling and are inclusive of UK VAT. We reserve the right to update or change prices at any time and without notice. We will not be obliged to fulfil orders for items priced incorrectly.

We make every effort to ensure the accuracy of all information on our site; however we cannot guarantee the accuracy or completeness of any information or material on this website.

 

Ordering – upon placing an order with us, you will be sent a confirmation email. At the point of dispatch we will send you a second email confirming the availability, price and payment details of your order – this confirms and completes your contract to purchase. If there are any problems with availability, price or payment details at this point we will contact you directly. We reserve the right to halt any order up until this point of completion.

 

Fraud – we take every precaution to ensure credit card fraud does not occur. If our checks find any anomalies regarding fraud, the order will be cancelled and, where appropriate, the police will be involved.

 

Payment – Full payment must be confirmed before we dispatch any orders.  We accept Visa, Mastercard, Delta, Switch and Amex. Unfortunately, we do not currently accept Diners. If you wish to make a payment by cheque or BACS, please contact us directly on 01334 654820. Please not that in submitting an order you are stating that the credit or debit card used for payment is yours. Your payment will be processed securely using the Worldpay online payment system. Any stored card details are held securely by Worldpay. We do not store your credit card details, in compliance with current GDPR legislation

Copyright and Intellectual Property Rights – All content, including written, logos, photography, imagery and other material displayed on www.luvians.com belong to the Company and are protected by UK and international copyright laws. You may not extract, copy or use any of the content from the website without express permission, in writing, from the Company. You may contact us to request the use of any of this content by contacting us by email at Cupar@luvians.com.

Luvians.com and Luvians are registered trademarks of Faval Ltd.